Update ticket resolution
PATCH {{baseUrl}}/v1/tickets/:ticket_id/resolution
This API updates the resolution field of a ticket.
OAuth Scope
Desk.tickets.UPDATE
Attributes
| Attribute Name | Data Type | Description |
|---|---|---|
| content | <string> max chars : 32000 | Content to add in the field |
| isNotifyContact | <boolean> | Key that specifies if the contact associated must be notified about the resolution |
HEADERS
| Key | Datatype | Required | Description |
|---|---|---|---|
Authorization | string |
RESPONSES
status: OK
{"modifiedTime":"2015-12-12T00:00:00Z","author":{"firstName":"pandi","lastName":"raj","photoURL":"https://desk.zoho.com/api/v1/agent/160200000000068005/photo","id":160200000000068000,"email":"pandeeswaran@zylker.com"},"content":"test resolution API"}