Get My Preferences

GET {{baseUrl}}/api/v1/myPreferences

This API fetches the preferences of the currently logged in agent.

OAuth Scope

• Desk.settings.READ
• Desk.basic.READ

HEADERS

RESPONSES

status: OK

{"namePattern":["FIRST_NAME","LAST_NAME"],"articleAutoSuggestion":"ENABLED","keyBoardShortcuts":"ENABLED","pinAllAccounts":"ENABLED","outBoxDelayTime":"60S","collapseSidePanel":"DISABLED","pinAllTickets":"ENABLED","ticketConversationView":"ENABLED","contactsView":"LIST","accountsView":"LIST","pinAllContacts":"ENABLED","ticketsView":"DUEDATE_QUEUE","datePattern":"dd/MM/yyyy","defaultSendBehavior":"Send","currentDepartment":"allDepartment","timeFormat":"12-hour","outBoxDelay":"DISABLED","pinAllDashboards":"DISABLED","loginLandingPage":"LISTVIEW","loadGettingStartedPage":"DISABLED","pinAllReports":"ENABLED"}