Perform transition
POST {{baseUrl}}/api/v1/tickets/:ticket_id/transitions/{transitionId}/perform
To perform transition for an entity
OAuth Scope
Desk.tickets.UPDATE
Attributes
| Attribute Name | Data Type | Description |
|---|---|---|
| APPROVAL | <JSONObject> | Approval details |
| RESOLUTION | <JSONObject> | Resolution details |
| ATTACHMENT | <JSONObject> | Attachment Details |
| REPLY | <JSONObject> | Reply Content details |
| COMMENT | <JSONObject> | Comment Details |
| SHARING | <JSONObject> | Sharing Details |
| FIELD_UPDATE | <JSONObject> | Fields To Update |
HEADERS
| Key | Datatype | Required | Description |
|---|---|---|---|
Authorization | string |
RESPONSES
status: OK
{"message":"Transition has been completed"}