Save the during actions transition draft
POST {{baseUrl}}/api/v1/tickets/:ticket_id/transitions/{transitionId}/saveDraft
To save the during actions transition draft
OAuth Scope
Desk.tickets.UPDATE
Attributes
| Attribute Name | Data Type | Description |
|---|---|---|
| APPROVAL | <JSONObject> | Drafted Approval details |
| RESOLUTION | <JSONObject> | Drafted Resolution details |
| ATTACHMENT | <JSONObject> | Drafted Attachment Details |
| REPLY | <JSONObject> | Drafted Reply Content details |
| COMMENT | <JSONObject> | Drafted Comment Details |
| SHARING | <JSONObject> | Sharing Details |
| FIELD_UPDATE | <JSONObject> | Drafted Fields To Update |
HEADERS
| Key | Datatype | Required | Description |
|---|---|---|---|
Authorization | string |
RESPONSES
status: OK
{"draftBy":{"name":"Sandeep Ghemire","id":"8000000000053"},"draftAt":"2020-11-13 16:18:40.0"}