Qodex.ai

Update data sharing rules

PATCH {{baseUrl}}/api/v1/dataSharingRules

This API updates the data sharing rules configured in your help desk portal.

OAuth Scope

  • Desk.settings.UPDATE

Attributes

Attribute NameData TypeDescription
contracts<string>
max chars : 100		Data sharing rules related to SLA contracts
tickets<string>
max chars : 100		Data sharing rules related to tickets
contacts<string>
max chars : 100		Data sharing rules related to contacts
accounts<string>
max chars : 100		Data sharing rules related to accounts
products<string>
max chars : 100		Data sharing rules related to products
tasks<string>
max chars : 100		Data sharing rules related to tasks
calls<string>
max chars : 100		Data sharing rules related to calls
events<string>
max chars : 100		Data sharing rules related to events

HEADERS

KeyDatatypeRequiredDescription
Authorizationstring