Merge Contacts
POST {{baseUrl}}/api/v1/contacts/:contact_id/merge
This API merges two or more contacts
Note:
Though portal users (users who signed up via the help center) are saved as contacts in the help desk, their records cannot be merged with other records/contacts.
OAuth Scope
Desk.contacts.UPDATE
Attributes
| Attribute Name | Data Type | Description |
|---|---|---|
| ids (required) | <list> | Array containing the IDs of the contacts to merge |
| source | <object> | JSON object containing details of the contact |
HEADERS
| Key | Datatype | Required | Description |
|---|---|---|---|
Authorization | string |
RESPONSES
status: OK
{"lastName":"Lawrence","modifiedTime":"2016-05-04T09:57:17.000Z","country":null,"secondaryEmail":null,"city":null,"description":null,"ownerId":"1892000000042001","type":null,"title":null,"photoURL":"https://desk.zoho.com/api/v1/contacts/1892000000042032/photo","twitter":null,"isDeleted":false,"street":null,"createdTime":"2013-11-04T11:21:07.000Z","zohoCRMContact":{"id":"5000000014010","type":"contacts_leads"},"customerHappiness":{"badPercentage":"22","okPercentage":"31","goodPercentage":"47"},"state":null,"id":"1892000000042032","email":"lawrence@zylker.com","zip":null,"cf":{"cf_permanentaddress":null,"cf_lastcontactedon":null},"isFollowing":"true","facebook":null,"mobile":null,"accountId":"1892000000975382","firstName":"Jennifer","isAnonymous":false,"phone":"1 888 900 9646","isSpam":false}