Get personal role

GET {{baseUrl}}/api/v1/personalRole

This API fetches the details of the personal role configured in your help desk. Agents with personal role can view only the tickets assigned to them and unassigned tickets.

OAuth Scope

• Desk.settings.READ
• Desk.basic.READ

HEADERS

RESPONSES

status: OK

{"isDefault":false,"shareDataWithPeers":false,"immediateSubRoles":[],"name":"Personal","description":"Agents belongs to this role can see only unassigned and his/her data","reportsTo":null,"id":"4000000012423","isVisible":false}