List organization-level MailConfigurations

GET {{baseUrl}}/api/v1/mailConfigurations

This API lists the MailConfigurations set for the entire help desk portal.

OAuth Scope

  • Desk.settings.READ
  • Desk.basic.READ

HEADERS

KeyDatatypeRequiredDescription
Authorizationstring

RESPONSES

status: OK

{"privateThreadConfig":true,"agentNameInTicketReply":true,"createContactWithReplyTo":false,"createTicketForOriginalSender":true,"autoCCToMailbox":true}