Map Skills in a Department with an Agent
POST {{baseUrl}}/api/v1/agents/:agentId/mapSkills
This API modifies skills mapped for an agent in a department
OAuth Scope
Desk.tickets.UPDATE
Attributes
| Attribute Name | Data Type | Description |
|---|---|---|
| departmentId (required) | <long> | ID of the Department |
| skillIds | <list> | Ids of skills to be mapped |
HEADERS
| Key | Datatype | Required | Description |
|---|---|---|---|
Authorization | string |
RESPONSES
status: OK
{"data":[{"associatedSkills":[{"skillName":"India","skillId":"1000000173029","skillTypeId":"1000000173001"},{"skillName":"Tamil","skillId":"1000000173121","skillTypeId":"1000000173013"},{"skillName":"Russia","skillId":"1000000173047","skillTypeId":"1000000173001"}],"departmentId":"1000000013248"}]}