Send For Review
POST {{baseUrl}}/api/v1/tickets/:ticket_id/threads/{thread_id}/sendForReview
This API saves drafts of agent's responses to customers and sends them to a manager/senior agent for review.
OAuth Scope
Desk.tickets.UPDATE
HEADERS
Key | Datatype | Required | Description |
---|---|---|---|
Authorization | string |
RESPONSES
status: OK
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