Qodex.ai

Dashboards

Number of APIs: 8

  1. List resolution times GET {{baseUrl}}/api/v1/dashboards/ticketsResolutionTime?groupBy=<string> max chars : 100&duration=<String>

  2. Get created tickets count GET {{baseUrl}}/api/v1/dashboards/createdTickets?groupBy=<string> max chars : 100&duration=<String>

  3. Get on hold tickets count GET {{baseUrl}}/api/v1/dashboards/onholdTickets?groupBy=<string> max chars : 100&duration=<String>

  4. Get closed tickets count GET {{baseUrl}}/api/v1/dashboards/solvedTickets?groupBy=<string> max chars : 100&duration=<String>

  5. Get unresolved tickets count GET {{baseUrl}}/api/v1/dashboards/backlogTickets?groupBy=<string> max chars : 100&duration=<String>

  6. List response times GET {{baseUrl}}/api/v1/dashboards/responseTime?groupBy=<string> max chars : 100&isFirstResponse=<boolean> &duration=<String>

  7. Get total response count GET {{baseUrl}}/api/v1/dashboards/responseCount?groupBy=<string> max chars : 100&duration=<String>

  8. Get reopened tickets count GET {{baseUrl}}/api/v1/dashboards/reopenedTickets?groupBy=<string> max chars : 100&duration=<String>