Get Ticket Time Entry
GET {{baseUrl}}/api/v1/tickets/:ticket_id/timeEntry/{timeEntry_id}
This API fetches a time entry recorded for a ticket.
OAuth Scope
Desk.tickets.READ
Request Params
Key | Datatype | Required | Description |
---|---|---|---|
include | string | Secondary information related to the time entry. Value supported is owner . |
HEADERS
Key | Datatype | Required | Description |
---|---|---|---|
Authorization | string |
RESPONSES
status: OK
{"owner":{"firstName":"Eswer","lastName":"KM","photoURL":"https://contacts.zoho.com/file?t=user\u0026ID=4851669","name":"Eswer KM","id":"4000000008688129"},"parent":{"ticketNumber":"1004","subject":"Ticket subject","id":"4000000031007","type":"TICKETS"},"secondsSpent":"21","cf":{"cf_timeentryname":"time1"},"executedTime":"2016-06-22T20:30:00.000Z","departmentId":"4000000008694","fixedCost":null,"minutesSpent":"23","creatorId":"4000000008692","agentCostPerHour":"3.0","description":"Time Entry description","hoursSpent":"3","ownerId":"4000000008692","isBillable":true,"mode":"MANUAL","isTrashed":"false","billingType":"FIXED_COST_FOR_TICKETS","createdTime":"2016-06-16T07:24:44.000Z","invoiceId":"4000000008688123","id":"4000000033001","requestChargeType":"Customer Service","additionalCost":"10.0","totalCost":"20.17"}