Get approval

GET {{baseUrl}}/api/v1/tickets/:ticket_id/approvals/{approval_id}

This API fetches the details of an approval.

OAuth Scope

  • Desk.tickets.READ

HEADERS

KeyDatatypeRequiredDescription
Authorizationstring

RESPONSES

status: OK

{"approver":{"firstName":"saran","lastName":"raj","photoUrl":"https://desk.zoho.com/api/v1/agent/4000000015001/photo","id":"4000000015001","email":null},"requester":{"firstName":"aravind","lastName":"a","photoUrl":"https://desk.zoho.com/api/v1/agent/4000000012629/photo","id":"4000000012629","email":null},"requestedTime":"2016-06-21T13:16:14.000Z","subject":"Testing","processedTime ":"2018-02-07T10:12:35.000Z","description":"testing","id":"1892000001054081","status":"Rejected"}