Get task
GET {{baseUrl}}/api/v1/tasks/:task_id
This API fetches a task from your help desk portal.
OAuth Scope
Desk.activities.READDesk.activities.tasks.READDesk.tasks.READ
Request Params
| Key | Datatype | Required | Description |
|---|---|---|---|
include | string | Additional information related to the task. Values allowed are: contacts, assignee,tickets,teams. |
HEADERS
| Key | Datatype | Required | Description |
|---|---|---|---|
Authorization | string |
RESPONSES
status: OK
{"modifiedTime":"2019-04-08T07:26:26.000Z","cf":{},"ticket":{"ticketNumber":"101","phone":"1 888 900 9646","subject":"Here's your first ticket.","dueDate":"2019-03-29T09:51:26.000Z","teamId":null,"id":"5000000016294","assignee":{"photoURL":null,"firstName":"George","lastName":"McKinson","id":"5000000015911"},"isSpam":false,"status":"Open"},"reminder":[{"alertType":["EMAIL","SMS","POPUP"],"reminderType":"ABSOLUTE","reminderTime":"2019-04-24T04:52:13.000Z"}],"contactId":"5000000016252","subject":"New gadget replacement with latest OS","completedTime":null,"departmentId":"5000000012710","dueDate":"2019-04-25T16:52:11.000Z","creatorId":"5000000015911","description":"Latest OS Version 32.9.4 ","team":null,"ownerId":"5000000015911","priority":"High","webUrl":"https://desk.zoho.com/support/zylker/ShowHomePage.do#Tasks/dv/9d4883f2d94d59e4d4dad33a9adf3649","contact":{"firstName":null,"lastName":"Lawrence","phone":"1 888 900 9646","mobile":null,"id":"5000000016252","isSpam":false},"createdTime":"2019-04-08T07:26:26.000Z","modifiedBy":{"firstName":"George","lastName":"McKinson","photoURL":null,"id":"5000000015911"},"id":"5000000074002","assignee":{"firstName":"George","lastName":"McKinson","photoURL":null,"id":"5000000015911"},"isSpam":false,"category":null,"ticketId":"5000000016294","status":"Deferred"}