List approvals

GET {{baseUrl}}/api/v1/tickets/:ticket_id/approvals

This API lists the approvals submitted in your help desk.

OAuth Scope

  • Desk.tickets.READ

Request Params

KeyDatatypeRequiredDescription
fromstringIndex number starting from which the approvals must be fetched
limitstringNumber of approvals to fetch
statusstringKey that filters the approvals by status

HEADERS

KeyDatatypeRequiredDescription
Authorizationstring

RESPONSES

status: OK

{"data":[{"approver":{"firstName":"","lastName":"raj","photoUrl":"https://desk.zoho.com/api/v1/agent/4000000015001/photo","id":"4000000015001","email":"carol@zylker.com"},"requester":{"firstName":"","lastName":"saran","photoUrl":"https://desk.zoho.com/api/v1/agent/4000000012629/photo","id":"4000000012629","email":"carol@zylker.com"},"requestedTime":"2016-06-21T13:16:14.000Z","subject":"Testing","description":"testing","id":"1892000001054081","status":"Approved","processedTime":"2018-02-07T10:12:35.000Z"}]}