Update signatures of agent
PATCH {{baseUrl}}/api/v1/agents/:agent_id/signatures
This API updates the existing signatures of an agent.
OAuth Scope
Desk.settings.UPDATE
Attributes
| Attribute Name | Data Type | Description |
|---|---|---|
| isActive | <boolean> | Status of the signature |
| defaultSignature | <string> max chars : 65000 | Default signature of the agent |
| customizedSignatures | <list> | Department-specific, customized signatures of the agent |
HEADERS
| Key | Datatype | Required | Description |
|---|---|---|---|
Authorization | string |
RESPONSES
status: OK
{"customizedSignatures":[{"signature":"\u003cdiv style=\"font-size: 13px; font-family: Arial, Helvetica, Verdana, sans-serif\"\u003e\u003cdiv style=\"font-size: 13px; font-family: Arial, Helvetica, Verdana, sans-serif\"\u003e\u003cdiv style=\"font-size: 13px; font-family: Arial, Helvetica, Verdana, sans-serif\"\u003e\u003cdiv style=\"font-size: 13px; font-family: Arial, Helvetica, Verdana, sans-serif\"\u003e\u003cdiv style=\"font-size: 13px; font-family: Arial, Helvetica, Verdana, sans-serif\"\u003e\u003cdiv style=\"font-size: 13px; font-family: Arial, Helvetica, Verdana, sans-serif\"\u003e\u003cdiv\u003eBonnie Runolfsson\u003cbr /\u003e\u003c/div\u003e\u003cdiv\u003e\u003cb\u003eManager\u003c/b\u003e\u003cbr /\u003e\u003c/div\u003e\u003cdiv\u003e\u003cb\u003eSales \u0026amp; Marketing\u003c/b\u003e\u003cbr /\u003e\u003c/div\u003e\u003cdiv\u003e\u003cb\u003e@Surface Sureve Inc.\u003c/b\u003e\u003cbr /\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv\u003e\u003cdiv\u003e\u003cbr /\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv\u003e\u003cbr /\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv\u003e\u003cbr /\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv\u003e\u003cbr /\u003e\u003c/div\u003e\u003c/div\u003e","departmentId":4000000015063}],"agentId":4000000012902,"defaultSignature":"\u003cdiv style=\"font-size: 13px; font-family: Arial, Helvetica, Verdana, sans-serif\"\u003e\u003cdiv style=\"font-size: 13px; font-family: Arial, Helvetica, Verdana, sans-serif\"\u003e\u003cdiv style=\"font-size: 13px; font-family: Arial, Helvetica, Verdana, sans-serif\"\u003e\u003cdiv style=\"font-size: 13px; font-family: Arial, Helvetica, Verdana, sans-serif\"\u003e\u003cdiv style=\"font-size: 13px; font-family: Arial, Helvetica, Verdana, sans-serif\"\u003e\u003cdiv\u003eBonnie Runolfsson\u003cbr /\u003e\u003c/div\u003e\u003cdiv\u003e\u003cb\u003e@Surface Sureve Inc.\u003c/b\u003e\u003cbr /\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv\u003e\u003cbr /\u003e\u003c/div\u003e\u003c/div\u003e","id":"4000000012902","isActive":true}