Clone profile

POST {{baseUrl}}/api/v1/profiles/:profile_id/clone

This API replicates an existing profile.

OAuth Scope

  • Desk.settings.CREATE
  • Desk.basic.CREATE

Attributes

Attribute NameData TypeDescription
name (required)<string>
max chars : 50
Name of the profile to be created
description<String>
Description of the profile to be created

HEADERS

KeyDatatypeRequiredDescription
Authorizationstring

RESPONSES

status: OK

{&quot;default&quot;:false,&quot;permissions&quot;:{&quot;crmInteg&quot;:{&quot;crmContactsActivityEvents&quot;:false,&quot;crmAccountsActivityEvents&quot;:false,&quot;crmAccountsActivityTasks&quot;:false,&quot;crmAccountsInfo&quot;:false,&quot;crmContactsActivityCalls&quot;:false,&quot;crmAccountsNotes&quot;:false,&quot;crmAccountsActivityCalls&quot;:false,&quot;crmContactsInfo&quot;:false,&quot;crmContactsNotes&quot;:false,&quot;crmContactsActivityTasks&quot;:false,&quot;crmAccountsPotentials&quot;:false,&quot;crmContactsPotentials&quot;:false},&quot;reports&quot;:{&quot;view&quot;:true,&quot;edit&quot;:true,&quot;create&quot;:true,&quot;delete&quot;:true,&quot;export&quot;:true},&quot;tickets&quot;:{&quot;mergeTickets&quot;:true,&quot;changeOwner&quot;:true,&quot;import&quot;:true,&quot;handleUnassigned&quot;:true,&quot;edit&quot;:true,&quot;closeTicket&quot;:true,&quot;mailReview&quot;:true,&quot;delete&quot;:true,&quot;view&quot;:true,&quot;create&quot;:true,&quot;addFollowers&quot;:true,&quot;export&quot;:true,&quot;mailSend&quot;:true,&quot;unassignedChangeOwner&quot;:false,&quot;shareTickets&quot;:false},&quot;comments&quot;:{&quot;edit&quot;:true,&quot;delete&quot;:true},&quot;social&quot;:{&quot;view&quot;:true},&quot;contracts&quot;:{&quot;view&quot;:true,&quot;import&quot;:true,&quot;edit&quot;:true,&quot;create&quot;:true,&quot;delete&quot;:true,&quot;export&quot;:true},&quot;community&quot;:{&quot;view&quot;:true,&quot;edit&quot;:true,&quot;create&quot;:true,&quot;delete&quot;:true,&quot;moderate&quot;:true},&quot;products&quot;:{&quot;view&quot;:true,&quot;import&quot;:true,&quot;edit&quot;:true,&quot;create&quot;:true,&quot;delete&quot;:true,&quot;export&quot;:true},&quot;agents&quot;:{&quot;overview&quot;:true,&quot;edit&quot;:false,&quot;create&quot;:true,&quot;delete&quot;:true,&quot;viewAllFields&quot;:true},&quot;kbCategory&quot;:{&quot;view&quot;:true,&quot;editAllArticles&quot;:true,&quot;import&quot;:true,&quot;edit&quot;:true,&quot;create&quot;:true,&quot;delete&quot;:true,&quot;export&quot;:true},&quot;setup&quot;:{&quot;timeTracking&quot;:false,&quot;fetchAcrossDepartment&quot;:true,&quot;globalReports&quot;:false,&quot;exportPortalUsers&quot;:true,&quot;layouts&quot;:false,&quot;automation&quot;:false,&quot;featureConfig&quot;:false,&quot;customerHappiness&quot;:false,&quot;department&quot;:false,&quot;portal&quot;:false,&quot;webForm&quot;:false,&quot;rebranding&quot;:false,&quot;email&quot;:false,&quot;tabsAndFields&quot;:false,&quot;exportUsers&quot;:true,&quot;teams&quot;:true,&quot;social&quot;:false,&quot;templates&quot;:false,&quot;moveRecords&quot;:true,&quot;permission&quot;:false,&quot;signUpApproval&quot;:false,&quot;community&quot;:false,&quot;importHistory&quot;:true,&quot;manageAgents&quot;:false,&quot;portalUsers&quot;:false,&quot;managerDashboard&quot;:false,&quot;googleAnalytics&quot;:false,&quot;chat&quot;:false,&quot;telephony&quot;:false},&quot;financeInteg&quot;:{&quot;sendInvoice&quot;:false,&quot;createEstimate&quot;:false,&quot;createContact&quot;:false,&quot;viewInvoice&quot;:false,&quot;createInvoice&quot;:false,&quot;sendEstimate&quot;:false,&quot;viewEstimate&quot;:false},&quot;accounts&quot;:{&quot;view&quot;:true,&quot;import&quot;:true,&quot;edit&quot;:true,&quot;create&quot;:true,&quot;delete&quot;:true,&quot;export&quot;:true},&quot;timeEntry&quot;:{&quot;view&quot;:true,&quot;edit&quot;:true,&quot;create&quot;:true,&quot;delete&quot;:true},&quot;contacts&quot;:{&quot;view&quot;:true,&quot;import&quot;:true,&quot;edit&quot;:true,&quot;create&quot;:true,&quot;delete&quot;:true,&quot;export&quot;:true},&quot;tasks&quot;:{&quot;view&quot;:true,&quot;import&quot;:true,&quot;edit&quot;:true,&quot;create&quot;:true,&quot;delete&quot;:true,&quot;export&quot;:true}},&quot;name&quot;:&quot;Admin Advisors&quot;,&quot;description&quot;:&quot;Advisors from management to assist the Support Administrators.&quot;,&quot;id&quot;:&quot;5000000046001&quot;,&quot;isVisible&quot;:true,&quot;type&quot;:&quot;Custom&quot;}