Qodex.ai

Tickets

Number of APIs: 27

  1. Execute Skill Based Assignment POST {{baseUrl}}/api/v1/tickets/:ticket_id/executeSkillbasedAssignment

  2. Get a ticket GET {{baseUrl}}/api/v1/tickets/:ticket_id

  3. List all tickets GET {{baseUrl}}/api/v1/tickets

  4. Get Archived Ticket List GET {{baseUrl}}/api/v1/tickets/archivedTickets?departmentId=<long>

  5. List all associated tickets GET {{baseUrl}}/api/v1/associatedTickets

  6. Create a ticket POST {{baseUrl}}/api/v1/tickets

  7. Update a ticket PATCH {{baseUrl}}/api/v1/tickets/:ticket_id

  8. Move Tickets to trash POST {{baseUrl}}/api/v1/tickets/moveToTrash

  9. Merge two tickets POST {{baseUrl}}/api/v1/tickets/:ticket_id/merge

  10. Move ticket POST {{baseUrl}}/api/v1/tickets/:ticket_id/move