Send Forum Reply
POST {{baseUrl}}/api/v1/tickets/:ticket_id/sendReply
This API sends a reply to a comment on a forum post. While using this API, make sure to add the ZohoDiscussions.basic.ALL scope in the request.
OAuth Scope
Desk.tickets.UPDATE
HEADERS
| Key | Datatype | Required | Description |
|---|---|---|---|
Authorization | string |
RESPONSES
status: OK
{"summary":"Thanks for your feedback","isDescriptionThread":false,"canReply":true,"visibility":"public","author":{"firstName":"Jade","lastName":"Tywin","photoURL":"https://desk.zoho.com/api/v1/agents/1892000000042001/photo?orgId=3983939","name":"Jade Tywin","type":"AGENT","email":"jade12tywin@zylker.com"},"channel":"FORUMS","source":{"appName":null,"extId":null,"type":"SYSTEM","permalink":null,"appPhotoURL":null},"content":"Thanks for your feedback","hasAttach":false,"responderId":"1892000000042001","channelRelatedInfo":{"isDeleted":"false","isBestSolution":"true","externalLink":null},"respondedIn":"00:06:54","createdTime":"2016-07-25T09:50:03.578Z","id":"1892000001121138","actions":[],"contentType":"text/html","status":"SUCCESS","direction":"out"}