Get resolution history
GET {{baseUrl}}/v1/tickets/:ticket_id/resolutionHistory
This API fetches the resolution history of a ticket
OAuth Scope
Desk.tickets.READ
Request Params
| Key | Datatype | Required | Description |
|---|---|---|---|
from | string | Index number starting from which records must be fetched | |
limit | string | Number of records to fetch |
HEADERS
| Key | Datatype | Required | Description |
|---|---|---|---|
Authorization | string |
RESPONSES
status: OK
{"data":[{"modifiedTime":"2015-12-12T00:00:00Z","author":{"firstName":"saran","lastName":"raj","photoURL":"https://desk.zoho.com/api/v1/agent/160200000000068005/photo","id":160200000000068000,"email":"carol@zylker.com"},"content":"update ticket resolution"},{"modifiedTime":"2015-11-12T00:00:00Z","author":{"firstName":"saran","lastName":"raj","photoURL":"https://desk.zoho.com/api/v1/agent/160200000000068005/photo","id":160200000000068000,"email":"carol@zylker.com"},"content":"add ticket resolution"}]}