List all ticketQueueView count

GET {{baseUrl}}/v1/ticketQueueView/count?viewId=<long> &departmentId=<String>

This API returns the number of tickets in a particular view.

OAuth Scope

  • Desk.tickets.READ

Request Params

KeyDatatypeRequiredDescription
viewIdstringID of the view whose ticket count must be fetched
departmentIdstringID of the department from which the ticket count must be fetched
agentIdstringID of the agent assigned to resolve the tickets

HEADERS

KeyDatatypeRequiredDescription
Authorizationstring

RESPONSES

status: OK

{&quot;count&quot;:&quot;10&quot;}