Get During transition form

GET {{baseUrl}}/api/v1/tickets/:ticket_id/transitions/{transitionId}/form

To get During transition form details for the given transition

OAuth Scope

• Desk.tickets.READ

HEADERS

RESPONSES

status: OK

{"formActions":[{"actionType":"FIELD_UPDATE","draftContent":{"FIELD_UPDATE":{"status":"Open_july"}},"fieldDetails":{"displayLabel":"Status","allowedValues":["Open","Open_july","On Hold","Escalated","Closed1","Closed","newDeptClosed"],"isCustomField":false,"defaultValue":"Open","isSystemMandatory":true,"type":"Picklist","restoreOnReplyValues":["Open_july","newDeptClosed","Escalated","On Hold","Closed","Closed1","Open"],"name":"status","sortBy":"userDefined","id":"4000000000367","isRemovable":false,"maxLength":120,"isMandatory":true},"isMandatory":true},{"actionType":"MESSAGE","content":"Post your reply here"},{"actionType":"REPLY","draftContent":{"REPLY":{"cc":"blueprintbranchdept@zylker.com,BlueprintBranchDept\u003cblueprintbranchdept@zylker.com\u003e","inReplyToThreadId":"38512000003329195","bcc":"","attachments":[{"size":"1822318","name":"Screenshot 2020-12-09 at 5.44.34 PM.png","fileId":"aaa0b3eec64915077fe3f38a1de2ad14f290eefb25930d93"}],"channel":"EMAIL","to":"carol@zylker.com","isPrivate":false,"fromEmailAddress":"BlueprintBranchDept\u003cblueprintbranchdept@zylker.com\u003e","contentType":"","content":"\u003cdiv style='font-size:13.0px;font-family: Arial , Helvetica , Verdana , sans-serif;'\u003e\u003cdiv\u003eHellei\u003c/div\u003e\u003cdiv\u003e---- On \u0026nbsp;Tue, 8 Dec 2020 10:49:54 +0530\u003cb\u003e\u0026nbsp;BlueprintBranchDept\u0026lt;blueprintbranchdept@zylker.com\u0026gt;\u0026nbsp;\u003c/b\u003e wrote ---- \u003cbr\u003e\u003c/div\u003e\u003cdiv title=\"beforequote:::\"\u003e\u003cbr\u003e\u003c/div\u003e\u003cdiv\u003e\u003cblockquote style=\"border-left: 1px dotted #e5e5e5;margin-left:5px;padding-left: 5px;\"\u003e\u003cdiv style=\"padding-top: 10px;\"\u003e\u003cdiv\u003e\u003cdiv style=\"font-size :  13px; font-family :  Arial,  Helvetica,  Verdana,  sans-serif; \"\u003e\u003cdiv\u003eHello buddy\u0026nbsp;\u003cbr\u003e\u003c/div\u003e\u003cdiv title=\"beforequote:::\"\u003e\u003cbr\u003e\u003c/div\u003e\u003cdiv\u003e\u003cbr\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cblockquote style=\"border-left :  1px dotted rgb(229, 229, 229); margin-left :  5px; padding-left :  5px; \"\u003e\u003cdiv style=\"padding-top :  10px; \"\u003e\u003cbr\u003e\u003c/div\u003e\u003c/blockquote\u003e\u003c/div\u003e\u003c/blockquote\u003e\u003c/div\u003e\u003cdiv\u003e\u003cbr\u003e\u003c/div\u003e\u003c/div\u003e"}},"isMandatory":true},{"actionType":"COMMENT","draftContent":{"COMMENT":{"isPublicComment":false,"content":"Comment is to test transition Draft","uploads":[1000000096035]}},"isMandatory":false},{"actionType":"RESOLUTION","draftContent":{"RESOLUTION":{"toNotifyContactForResolution":true,"content":"This ticket has to be solved"}},"isMandatory":true},{"actionType":"APPROVAL","draftContent":{"APPROVAL":{"subject":"Hello Approvers","description":"Hello Approvers  ,do approve it","approvers":[{"approverId":8000000000053,"approverName":"Sandeep Ghemire"},{"approverId":8000000057263,"approverName":"Subodh Ghemire"}]}},"isMandatory":true},{"actionType":"BUG","isMandatory":false},{"actionType":"ATTACHMENTS","draftContent":{"ATTACHMENT":{"uploads":[{"isPublic":false,"id":"38512000003341108"}]}},"isMandatory":true}],"transitionId":"4000000152217","continuousTransitions":[{"transitionId":"4000000152219","transtionName":"Close"},{"transitionId":"4000000152221","transtionName":"Solve"}],"isContinuousTransition":true,"draftDetails":{"draftBy":{"name":"Sandeep Ghemire","id":"8000000000053"},"draftAt":"2020-11-13 16:05:31.0"}}