Get department

GET {{baseUrl}}/api/v1/departments/:department_id

This API fetches the details of a department from your help desk

OAuth Scope

  • Desk.settings.READ
  • Desk.basic.READ

HEADERS

KeyDatatypeRequiredDescription
Authorizationstring

RESPONSES

status: OK

{"isAssignToTeamEnabled":true,"chatStatus":"AVAILABLE","hasLogo":true,"isVisibleInCustomerPortal":true,"creatorId":"1892000000042001","description":"Zylker Inc. is a multinational technology company that designs, develops, and sells consumer electronics.","associatedAgentIds":["1892000000042001","1892000000056007","1892000000888059"],"isDefault":true,"isEnabled":true,"name":"Zylker","createdTime":"2019-07-26T13:11:02.000Z","id":"1892000000082069","nameInCustomerPortal":"ZylCares"}