Qodex.ai

List dependency mappings in a layout

GET {{baseUrl}}/api/v1/dependencyMappings

This API lists the dependency mappings configured in a layout.

OAuth Scope

  • Desk.basic.READ

Request Params

KeyDatatypeRequiredDescription
layoutIdstringID of the layout in which the dependency is mapped

HEADERS

KeyDatatypeRequiredDescription
Authorizationstring

RESPONSES

status: OK

{"data":[{"parent":{"displayLabel":"Category","allowedValues":["General","Defects"],"id":"4000000000421"},"mappings":{"General":["Sub General"],"Defects":["Sub Defects"]},"id":"4000000007315","childId":"4000000000423","layoutId":"4000000007177","parentId":"4000000000421","child":{"displayLabel":"Sub Category","allowedValues":["Sub General","Sub Defects"],"id":"4000000000423"}},{"parent":{"displayLabel":"Category","allowedValues":["General","Defects"],"id":"4000000000421"},"mappings":{"General":["Open","On Hold","Escalated","Closed","Closed1","newDeptClosed","julyDeptClosed","Open_july","Open_newDept"],"Defects":["Open","On Hold","Escalated","Closed","Closed1","newDeptClosed","julyDeptClosed","Open_july","Open_newDept"]},"id":"4000000031003","childId":"4000000000367","layoutId":"4000000007177","parentId":"4000000000421","child":{"displayLabel":"Status","allowedValues":["Open","On Hold","Escalated","Closed","Closed1","newDeptClosed","julyDeptClosed","Open_july","Open_newDept"],"id":"4000000000367"}},{"parent":{"displayLabel":"Status","allowedValues":["Open","On Hold","Escalated","Closed","Closed1","newDeptClosed","julyDeptClosed","Open_july","Open_newDept"],"id":"4000000000367"},"mappings":{"newDeptClosed":["Phone","Email","Web","Twitter","Facebook","Chat","Forums","Feedback Widget"],"Open_july":["Phone","Email","Web","Twitter","Facebook","Chat","Forums","Feedback Widget"],"Escalated":["Phone","Email","Web","Twitter","Facebook","Chat","Forums","Feedback Widget"],"Open_newDept":["Phone","Email","Web","Twitter","Facebook","Chat","Forums","Feedback Widget"],"On Hold":["Phone","Email","Web","Twitter","Facebook","Chat","Forums","Feedback Widget"],"Closed":["Phone","Email","Web","Twitter","Facebook","Chat","Forums","Feedback Widget"],"Closed1":["Phone","Email","Web","Twitter","Facebook","Chat","Forums","Feedback Widget"],"julyDeptClosed":["Phone","Email","Web","Twitter","Facebook","Chat","Forums","Feedback Widget"],"Open":["Phone","Email","Web","Twitter","Facebook","Chat","Forums","Feedback Widget"]},"id":"4000000032003","childId":"4000000000409","layoutId":"4000000007177","parentId":"4000000000367","child":{"displayLabel":"Mode","allowedValues":["Phone","Email","Web","Twitter","Facebook","Chat","Forums","Feedback Widget"],"id":"4000000000409"}}]}