Move ticket
POST {{baseUrl}}/api/v1/tickets/:ticket_id/move
This API helps move a ticket from one department to another. Note: The departmentId query parameter will be deprecated soon. Therefore, going forward, the departmentId attribute must be passed in the body of the API request.
OAuth Scope
Desk.tickets.UPDATE
Request Params
| Key | Datatype | Required | Description |
|---|---|---|---|
departmentId | string | ID of the department to which you want to move the ticket | |
departmentId | string | ID of the department in which the ticket exists | |
forumId | string | ID of the community sub-category to which the forum ticket (forum topic converted into a ticket) must be moved |
HEADERS
| Key | Datatype | Required | Description |
|---|---|---|---|
Authorization | string |
RESPONSES
status: OK
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