Get a Channel

GET {{baseUrl}}/api/v1/channels/:channel_code?orgId={org_id}

This API gets fetches details of a given channel.

OAuth Scope

  • Desk.basic.READ

Request Params

KeyDatatypeRequiredDescription
orgIdstring

HEADERS

KeyDatatypeRequiredDescription
Authorizationstring

RESPONSES

status: OK

{"photoURL":"https://desk.zoho.com/api/v1/channels/sales_whatsapp_account/photo?orgId=60856948","code":"SALES_WHATSAPP_ACCOUNT","appName":"Sales Whatsapp Account","departmentId":"76389000000006907","name":"Sales Whatsapp Account","externalId":"109000000002003","replyConfig":{"updateRecords":false,"acceptsAttachments":false,"contentTypes":["text/plain"],"includeQuotedMessage":false},"type":"INSTANT_MESSAGE","acceptsReplies":true}