List details of duplicate contacts

GET {{baseUrl}}/api/v1/groupContacts?fieldName=<string> max chars : 100&fieldValues=<string> max chars : 100

This API lists all the details of duplicate contacts.The fieldName and fieldValues parameters are mandatory in the API request

OAuth Scope

  • Desk.contacts.READ

Request Params

KeyDatatypeRequiredDescription
fieldNamestringName of the field whose values must be matched for deduplication. Values allowed are: <br>firstName,<br> <br>lastName,<br> <br>email,<br> <br>secondaryEmail,<br> <br>phone,<br> <br>fullName,<br> and <br>bothEmail.<br>
sortBystringKey that sorts the contacts by a specific attribute:&nbsp; <br>firstName,<br> <br>lastName,<br> <br>fullName,<br> <br>phone,<br> <br>email,<br> <br>account,<br> <br>createdTime,<br> <br>modifiedTime<br>
fromstringIndex number starting from which the contacts must be fetched
limitstringNumber of contacts to fetch
fieldValuesstringActual values in each field related to the contact
includestringSecondary information related to the contact. Value allowed is: accounts

HEADERS

KeyDatatypeRequiredDescription
Authorizationstring

RESPONSES

status: OK

{&quot;data&quot;:[{&quot;fieldValue&quot;:&quot;Jade&quot;,&quot;contacts&quot;:[{&quot;lastName&quot;:&quot;Jade&quot;,&quot;secondaryEmail&quot;:null,&quot;ownerId&quot;:null,&quot;type&quot;:null,&quot;accountId&quot;:&quot;1892000000091433&quot;,&quot;firstName&quot;:&quot;Jonathan&quot;,&quot;photoURL&quot;:&quot;https://desk.zoho.com/api/v1/contacts/1892000000772003/photo&quot;,&quot;phone&quot;:&quot;555555&quot;,&quot;webUrl&quot;:&quot;https://desk.zoho.com/support/zylker/ShowHomePage.do#Contacts/dv/d126330fb061247d9ebddaeb9d93ba74750b0284bc703b38&quot;,&quot;createdTime&quot;:&quot;2017-10-12T13:11:50.000Z&quot;,&quot;zohoCRMContact&quot;:null,&quot;id&quot;:&quot;1892000000772003&quot;,&quot;isSpam&quot;:false,&quot;customerHappiness&quot;:{&quot;badPercentage&quot;:&quot;0&quot;,&quot;okPercentage&quot;:&quot;0&quot;,&quot;goodPercentage&quot;:&quot;0&quot;},&quot;email&quot;:&quot;case@zylker.com&quot;},{&quot;lastName&quot;:&quot;Jade&quot;,&quot;secondaryEmail&quot;:null,&quot;ownerId&quot;:null,&quot;type&quot;:null,&quot;accountId&quot;:&quot;1892000000052077&quot;,&quot;firstName&quot;:&quot;Christ&quot;,&quot;photoURL&quot;:null,&quot;phone&quot;:null,&quot;webUrl&quot;:&quot;https://desk.zoho.com/support/zylker/ShowHomePage.do#Contacts/dv/d126330fb061247d9ebddaeb9d93ba74750b0284bc703b38&quot;,&quot;createdTime&quot;:&quot;2017-10-12T13:11:50.000Z&quot;,&quot;zohoCRMContact&quot;:{&quot;id&quot;:&quot;1892000000772030&quot;,&quot;type&quot;:&quot;contacts_leads&quot;},&quot;id&quot;:&quot;1892000000772001&quot;,&quot;isSpam&quot;:false,&quot;customerHappiness&quot;:{&quot;badPercentage&quot;:&quot;22&quot;,&quot;okPercentage&quot;:&quot;31&quot;,&quot;goodPercentage&quot;:&quot;47&quot;},&quot;email&quot;:&quot;jade@zylker.com&quot;}]},{&quot;fieldValue&quot;:&quot;Christ&quot;,&quot;contacts&quot;:[{&quot;lastName&quot;:&quot;Jade&quot;,&quot;secondaryEmail&quot;:null,&quot;ownerId&quot;:null,&quot;type&quot;:null,&quot;accountId&quot;:&quot;1892000000091433&quot;,&quot;firstName&quot;:&quot;Christ&quot;,&quot;photoURL&quot;:&quot;https://desk.zoho.com/api/v1/contacts/1892000000772003/photo&quot;,&quot;phone&quot;:&quot;555555&quot;,&quot;webUrl&quot;:&quot;https://desk.zoho.com/support/zylker/ShowHomePage.do#Contacts/dv/d126330fb061247d9ebddaeb9d93ba74750b0284bc703b38&quot;,&quot;createdTime&quot;:&quot;2017-10-12T13:11:50.000Z&quot;,&quot;zohoCRMContact&quot;:null,&quot;id&quot;:&quot;1892000000772003&quot;,&quot;isSpam&quot;:false,&quot;customerHappiness&quot;:{&quot;badPercentage&quot;:&quot;0&quot;,&quot;okPercentage&quot;:&quot;0&quot;,&quot;goodPercentage&quot;:&quot;0&quot;},&quot;email&quot;:&quot;case@zylker.com&quot;},{&quot;lastName&quot;:&quot;Jade&quot;,&quot;secondaryEmail&quot;:null,&quot;ownerId&quot;:null,&quot;type&quot;:null,&quot;accountId&quot;:&quot;1892000000052077&quot;,&quot;firstName&quot;:&quot;Christ&quot;,&quot;photoURL&quot;:null,&quot;phone&quot;:null,&quot;webUrl&quot;:&quot;https://desk.zoho.com/support/zylker/ShowHomePage.do#Contacts/dv/d126330fb061247d9ebddaeb9d93ba74750b0284bc703b38&quot;,&quot;createdTime&quot;:&quot;2017-10-12T13:11:50.000Z&quot;,&quot;zohoCRMContact&quot;:{&quot;id&quot;:&quot;1892000000772030&quot;,&quot;type&quot;:&quot;contacts_leads&quot;},&quot;id&quot;:&quot;1892000000772001&quot;,&quot;isSpam&quot;:false,&quot;customerHappiness&quot;:{&quot;badPercentage&quot;:&quot;22&quot;,&quot;okPercentage&quot;:&quot;31&quot;,&quot;goodPercentage&quot;:&quot;47&quot;},&quot;email&quot;:&quot;jade@zylker.com&quot;}]}]}