Threads

Number of APIs: 10

  1. Get a thread GET {{baseUrl}}/api/v1/tickets/:ticket_id/threads/{thread_id}

  2. Get Original Mail Content GET {{baseUrl}}/api/v1/tickets/:ticket_id/threads/{thread_id}/originalContent

  3. Get Latest thread GET {{baseUrl}}/api/v1/tickets/:ticket_id/latestThread

  4. Send For Review POST {{baseUrl}}/api/v1/tickets/:ticket_id/threads/{thread_id}/sendForReview

  5. List all threads GET {{baseUrl}}/api/v1/tickets/:ticket_id/threads

  6. List conversations GET {{baseUrl}}/api/v1/tickets/:ticket_id/conversations

  7. Send Forum Reply POST {{baseUrl}}/api/v1/tickets/:ticket_id/sendReply

  8. Draft Forum Reply POST {{baseUrl}}/api/v1/tickets/:ticket_id/draftReply

  9. Update Draft PATCH {{baseUrl}}/api/v1/tickets/:ticket_id/draftReply/{thread_id}

  10. Delete attachment DELETE {{baseUrl}}/api/v1/tickets/:ticket_id/threads/{thread_id}/attachments/{attachment_id}