List all skills
GET {{baseUrl}}/api/v1/skills?departmentId=<long>
This API lists all skills in a department
OAuth Scope
Desk.settings.READ
Request Params
| Key | Datatype | Required | Description |
|---|---|---|---|
departmentId | string | Department Id | |
from | string | Index number, starting from which the skills must be listed | |
limit | string | Number of skill to list, allowed minimum value 1, maximum value 100,default is 100 | |
status | string | Active inactive filter for Skills. Values allowed are ACTIVE and INACTIVE | |
searchString | string | Search string, Used to filter skills by name starting with this string | |
skillTypeId | string | Skill Type Id, to Filter Skills by SkillType |
HEADERS
| Key | Datatype | Required | Description |
|---|---|---|---|
Authorization | string |
RESPONSES
status: OK
{"data":[{"modifiedTime":"2020-07-23T12:44:42.574Z","agentIds":[],"skillType":{"skillTypeId":"1000000173001","skillTypeName":"Country"},"orderId":"1","criteria":{"fieldConditions":[{"displayValue":["India"],"condition":"is","fieldName":"Subject","fieldModule":"tickets","value":["India"]},{"displayValue":["987532114"],"condition":"is","fieldName":"Phone","fieldModule":"tickets","value":["987532114"]}],"pattern":"(1or2)"},"departmentId":"1000000013248","description":"Country is India","skillTypeId":"1000000173001","createdBy":"1000000000059","name":"India","createdTime":"2020-07-23T12:44:42.574Z","modifiedBy":"1000000000059","id":"1000000173029","status":"ACTIVE"},{"modifiedTime":"2020-07-23T13:03:12.994Z","agentIds":["1000000000059"],"skillType":{"skillTypeId":"1000000173001","skillTypeName":"Country"},"orderId":"2","criteria":{"fieldConditions":[{"displayValue":["Russia"],"condition":"is","fieldName":"Subject","fieldModule":"tickets","value":["Russia"]},{"displayValue":["987532114"],"condition":"is","fieldName":"Phone","fieldModule":"tickets","value":["987532114"]}],"pattern":"(1or2)"},"departmentId":"1000000013248","description":"Country is Russia","skillTypeId":"1000000173001","createdBy":"1000000000059","name":"Russia","createdTime":"2020-07-23T13:03:12.994Z","modifiedBy":"1000000000059","id":"1000000173047","status":"ACTIVE"},{"modifiedTime":"2020-07-23T13:07:51.838Z","agentIds":["1000000000059"],"skillType":{"skillTypeId":"1000000173013","skillTypeName":"Language"},"orderId":"3","criteria":{"fieldConditions":[{"displayValue":["English"],"condition":"contains","fieldName":"Subject","fieldModule":"tickets","value":["English"]}],"pattern":"1"},"departmentId":"1000000013248","description":"Language is English","skillTypeId":"1000000173013","createdBy":"1000000000059","name":"English","createdTime":"2020-07-23T13:07:51.838Z","modifiedBy":"1000000000059","id":"1000000173097","status":"ACTIVE"},{"modifiedTime":"2020-07-23T13:08:16.891Z","agentIds":["1000000000059"],"skillType":{"skillTypeId":"1000000173013","skillTypeName":"Language"},"orderId":"4","criteria":{"fieldConditions":[{"displayValue":["Tamil"],"condition":"contains","fieldName":"Subject","fieldModule":"tickets","value":["Tamil"]}],"pattern":"1"},"departmentId":"1000000013248","description":"Language is Tamil","skillTypeId":"1000000173013","createdBy":"1000000000059","name":"Tamil","createdTime":"2020-07-23T13:08:16.891Z","modifiedBy":"1000000000059","id":"1000000173121","status":"INACTIVE"},{"modifiedTime":"2020-07-23T13:08:36.093Z","agentIds":["1000000000059"],"skillType":{"skillTypeId":"1000000173013","skillTypeName":"Language"},"orderId":"5","criteria":{"fieldConditions":[{"displayValue":["Malayalam"],"condition":"contains","fieldName":"Subject","fieldModule":"tickets","value":["Malayalam"]}],"pattern":"1"},"departmentId":"1000000013248","description":"Malayali","skillTypeId":"1000000173013","createdBy":"1000000000059","name":"Malayalam","createdTime":"2020-07-23T13:08:36.093Z","modifiedBy":"1000000000059","id":"1000000173145","status":"ACTIVE"}]}