Get ticket resolution
GET {{baseUrl}}/v1/tickets/:ticket_id/resolution
This API fetches details related to the resolution of a ticket.
OAuth Scope
Desk.tickets.READ
HEADERS
Key | Datatype | Required | Description |
---|---|---|---|
Authorization | string |
RESPONSES
status: OK
{"modifiedTime":"2015-12-12T00:00:00Z","author":{"firstName":"saran","lastName":"raj","photoURL":"https://desk.zoho.com/api/v1/agent/160200000000068005/photo","id":160200000000068000,"email":"carol@zylker.com"},"content":"test resolution API"}