Get ticket resolution

GET {{baseUrl}}/v1/tickets/:ticket_id/resolution

This API fetches details related to the resolution of a ticket.

OAuth Scope

  • Desk.tickets.READ

HEADERS

KeyDatatypeRequiredDescription
Authorizationstring

RESPONSES

status: OK

{"modifiedTime":"2015-12-12T00:00:00Z","author":{"firstName":"saran","lastName":"raj","photoURL":"https://desk.zoho.com/api/v1/agent/160200000000068005/photo","id":160200000000068000,"email":"carol@zylker.com"},"content":"test resolution API"}