agentAvailability

Number of APIs: 5

1. Update Agent Availability Configuration POST {{baseUrl}}/api/v1/agentAvailabilityConfig

2. Get Agent Availability Configuration GET {{baseUrl}}/api/v1/agentAvailabilityConfig

3. Get Current Availability GET {{baseUrl}}/v1/agentAvailability?departmentId=<long>

4. Get Online Agents GET {{baseUrl}}/v1/onlineAgents?departmentId=<long>

5. Get Offline Agents GET {{baseUrl}}/v1/offlineAgents?departmentId=<long>