Get Linked Tickets by Bug Id

GET {{baseUrl}}/api/v1/bug/:bugId/tickets

This API fetches support tickets associated with the Bug Id specified in the API request.

OAuth Scope

  • Desk.tickets.READ

HEADERS

KeyDatatypeRequiredDescription
Authorizationstring

RESPONSES

status: OK

{"data":[{"ticketNumber":"123","subject":"Hi. There is a sudden delay in the processing of the orders. Check this with high priority","dueDate":"2018-06-21T16:16:16.000Z","id":"104202000003153007","status":"Open","commentCount":"5"},{"ticketNumber":"456","subject":"Problem while reset password.","dueDate":"2018-07-21T16:16:16.000Z","id":"104202000003153015","priority":"High","status":"Closed","commentCount":"3"}]}