Get summation of Ticket Time Entries

GET {{baseUrl}}/api/v1/tickets/:ticket_id/timeEntrySummation

This API fetches the sum of time entries associated with a ticket.

OAuth Scope

  • Desk.tickets.READ

Request Params

KeyDatatypeRequiredDescription
modulestringModule from which the time entries must be fetched. Values allowed are tickets and tasks.
billStatusstringKey that filters time entries, based on their billing status: nonBillable , billable or billed

HEADERS

KeyDatatypeRequiredDescription
Authorizationstring

RESPONSES

status: OK

{"totalMins":5,"totalHours":12,"totalCosts":1000,"totalSeconds":24}