List email delivery failure alerts
GET {{baseUrl}}/api/v1/emailFailureAlerts?department=<String>
This API lists the email delivery failure alerts configured in a particular department.
OAuth Scope
Desk.tickets.READ
Request Params
| Key | Datatype | Required | Description |
|---|---|---|---|
department | string | ID of the department from which the email delivery failure alerts must be fetched. You can pass a specific department ID or allDepartment in the API request. | |
from | string | Index number, starting from which the alerts must be listed | |
limit | string | Number of alerts to list |
HEADERS
| Key | Datatype | Required | Description |
|---|---|---|---|
Authorization | string |
RESPONSES
status: OK
{"data":[{"departmentName":"Sales","threadId":"4000002350527","ticketNumber":"102","reason":"452 4.3.1 Temporary System Error","subject":"zPhone not working","departmentId":"4000000019077","channel":"EMAIL","errorMessage":"Error while processing the request! Unable to send message;","assignee":{"firstName":"John","lastName":"Carol","photoURL":"https://desk.zoho.com/api/v1/agents/1892000000056007/photo","id":"1892000000056007","email":"carol@zylker.com"},"ticketId":"4000000014345"},{"departmentName":"Marketing","threadId":"4000002353427","ticketNumber":"102","reason":"Email reply failed from being sent! Momentary issues with the mail server, Try resending this email again.","subject":"zPhone not working","departmentId":"4000000019067","channel":"TWITTER","errorMessage":"null","assignee":{"firstName":"John","lastName":"Carol","photoURL":"https://desk.zoho.com/api/v1/agents/1892000000056007/photo","id":"1892000000056007","email":"carol@zylker.com"},"ticketId":"4000000014335"}]}