List ticket timers
GET {{baseUrl}}/api/v1/tickets/:ticket_id/activeTimer
This API fetches the details of timers currently active in a ticket.
OAuth Scope
Desk.tickets.READ
Request Params
| Key | Datatype | Required | Description |
|---|---|---|---|
from | string | Index number, starting from which the timers must be fetched | |
limit | string | Number of timers to fetch | |
include | string | Secondary information related to the timers. Value supported is owner. |
HEADERS
| Key | Datatype | Required | Description |
|---|---|---|---|
Authorization | string |
RESPONSES
status: OK
{"data":[{"owner":{"firstName":"Sam","lastName":"Jones","photoURL":"https://contacts.zoho.com/file?t=user\u0026fs=thumb\u0026ID=56934690\u0026nps=404\u0026exp=20","name":"Sam Jones","id":"7000000020001"},"timer":{"hours":93,"seconds":9,"minutes":6,"state":"Running"},"userId":"7000000020001"},{"owner":{"firstName":"Robert","lastName":"Downey","photoURL":"https://contacts.zoho.com/file?t=user\u0026fs=thumb\u0026ID=56934690\u0026nps=404\u0026exp=20","name":"Robert Downey","id":"7000000030001"},"timer":{"hours":19,"seconds":24,"minutes":9,"state":"Paused"},"userId":"7000000030001"}]}