Draft Forum Reply
POST {{baseUrl}}/api/v1/tickets/:ticket_id/draftReply
This API drafts a reply to a forum post.
OAuth Scope
Desk.tickets.UPDATE
HEADERS
| Key | Datatype | Required | Description |
|---|---|---|---|
Authorization | string |
RESPONSES
status: OK
{"summary":"Thanks for your feedback","isDescriptionThread":false,"canReply":true,"visibility":"public","author":{"firstName":"Jade","lastName":"Tywin","photoURL":"https://desk.zoho.com/api/v1/agents/1892000000042001/photo?orgId=3983939","name":"Jade Tywin","type":"AGENT","email":"jade12tywin@zylker.com"},"channel":"FORUMS","source":{"appName":null,"extId":null,"type":"SYSTEM","permalink":null,"appPhotoURL":null},"content":"Thanks for your feedback","hasAttach":false,"responderId":"1892000000042001","channelRelatedInfo":{"isDeleted":"false","isBestSolution":"true","externalLink":null},"createdTime":"2016-07-25T09:50:03.578Z","id":"1892000001121138","actions":[{"method":"POST","rel":"send","href":"https://desk.zoho.com/api/v1/tickets/1892000000094004/sendDraft?draftThreadId=1892000001004072"},{"method":"DELETE","rel":"delete","href":"https://desk.zoho.com/api/v1/tickets/1892000000094004/draftReply/1892000001004072"}],"contentType":"text/html","status":"DRAFT","direction":"out"}