Get Skills of an Agent
GET {{baseUrl}}/api/v1/agents/:agentId/skills?departmentIds=<long>
Returns skills mapped with an agent by department
OAuth Scope
Desk.tickets.READ
Request Params
| Key | Datatype | Required | Description |
|---|---|---|---|
departmentIds | string | list of Department Ids separated by commas,Maximum 10 department ids allowed |
HEADERS
| Key | Datatype | Required | Description |
|---|---|---|---|
Authorization | string |
RESPONSES
status: OK
{"data":[{"associatedSkills":[{"skillName":"French","skillId":"1000000005432","skillTypeId":"1000000019013"},{"skillName":"Blueprint","skillId":"10000000036323","skillTypeId":"1000000019025"},{"skillName":"Reports","skillId":"10000000036323","skillTypeId":"1000000019025"}],"departmentId":"10000000030987"},{"associatedSkills":[{"skillName":"Workflow","skillId":"1000000005432","skillTypeId":"1000000019089"},{"skillName":"English","skillId":"10000000036323","skillTypeId":"100000001342"}],"departmentId":"10000000038722"},{"associatedSkills":[{"skillName":"Malayalam","skillId":"1000000059234","skillTypeId":"100000001421"},{"skillName":"Tamil","skillId":"1000000003967","skillTypeId":"100000001423"}],"departmentId":"10000000030294"}]}