Get Linked Tickets by Jira Issue Id
GET {{baseUrl}}/api/v1/jiraIssue/:issueId/tickets
This API fetches support tickets associated with the Jira issue specified in the API request.
OAuth Scope
Desk.tickets.READ
Request Params
| Key | Datatype | Required | Description |
|---|---|---|---|
from | string | Start index | |
limit | string | length of the response |
HEADERS
| Key | Datatype | Required | Description |
|---|---|---|---|
Authorization | string |
RESPONSES
status: OK
{"data":[{"ticketNumber":"123","subject":"Hi. There is a sudden delay in the processing of the orders. Check this with high priority","dueDate":"2018-06-21T16:16:16.000Z","id":"104202000003153007","assignee":{"firstName":"Robert","lastName":"John"},"priority":"High","status":"Open","commentCount":"5"},{"ticketNumber":"456","subject":"Problem while reset password.","dueDate":"2018-07-21T16:16:16.000Z","id":"104202000003153015","assignee":{"firstName":"Steve","lastName":"Smith"},"priority":"High","status":"Closed","commentCount":"3"}]}