Skills

Number of APIs: 10

  1. Create skill POST {{baseUrl}}/api/v1/skills

  2. View skill GET {{baseUrl}}/api/v1/skills/:skillId

  3. Update skill PATCH {{baseUrl}}/api/v1/skills/:skillId

  4. Delete skill DELETE {{baseUrl}}/api/v1/skills/:skillId

  5. List all skills GET {{baseUrl}}/api/v1/skills?departmentId=<long>

  6. List associated automation rules GET {{baseUrl}}/api/v1/skills/:skillId/relatedRules

  7. Reorder Skills in a Department POST {{baseUrl}}/api/v1/skills/order

  8. Get Skills of an Agent GET {{baseUrl}}/api/v1/agents/:agentId/skills?departmentIds=<long>

  9. Map Skills in a Department with an Agent POST {{baseUrl}}/api/v1/agents/:agentId/mapSkills

  10. Get Criteria Fields for Skill in a Department GET {{baseUrl}}/api/v1/skills/criteriaFields?departmentId=<long> &module=<String>