List Tickets From a View

GET {{baseUrl}}/api/v2/views/:view_id/tickets?sort_by=<string>&sort_order=<string>

Allowed For

  • Agents

Request Params

KeyDatatypeRequiredDescription
sort_bystringSort or group the tickets by a column in the View columns table. The subject and submitter columns are not supported
sort_orderstringOne of "asc" or "desc". Defaults to "asc" for alphabetical and position sort, "desc" for all others

HEADERS

KeyDatatypeRequiredDescription
Acceptstring

RESPONSES

status: OK

{&quot;tickets&quot;:[{&quot;id&quot;:35436,&quot;requester_id&quot;:20978392,&quot;subject&quot;:&quot;Help I need somebody!&quot;},{&quot;id&quot;:20057623,&quot;requester_id&quot;:20978392,&quot;subject&quot;:&quot;Not just anybody!&quot;}]}