List Tickets From a View
GET {{baseUrl}}/api/v2/views/:view_id/tickets?sort_by=<string>&sort_order=<string>
Allowed For
- Agents
Request Params
Key | Datatype | Required | Description |
---|---|---|---|
sort_by | string | Sort or group the tickets by a column in the View columns table. The subject and submitter columns are not supported | |
sort_order | string | One of "asc" or "desc". Defaults to "asc" for alphabetical and position sort, "desc" for all others |
HEADERS
Key | Datatype | Required | Description |
---|---|---|---|
Accept | string |
RESPONSES
status: OK
{"tickets":[{"id":35436,"requester_id":20978392,"subject":"Help I need somebody!"},{"id":20057623,"requester_id":20978392,"subject":"Not just anybody!"}]}