Update Custom Ticket Status

PUT {{baseUrl}}/api/v2/custom_statuses/:custom_status_id

Takes a custom_status object that specifies the properties to update.

Allowed For

Admins

Request Body

{"custom_status"=>{"active"=>"<boolean>", "agent_label"=>"<string>", "description"=>"<string>", "end_user_description"=>"<string>", "end_user_label"=>"<string>"}}

HEADERS

Key	Datatype	Required	Description
`Content-Type`	string
`Accept`	string

RESPONSES

status: OK

{&quot;custom_status&quot;:{&quot;active&quot;:true,&quot;agent_label&quot;:&quot;Responding quickly&quot;,&quot;created_at&quot;:&quot;2021-07-20T22:55:29.000Z&quot;,&quot;default&quot;:false,&quot;description&quot;:&quot;Customer needs a response quickly&quot;,&quot;end_user_description&quot;:&quot;Your ticket is being responded to&quot;,&quot;end_user_label&quot;:&quot;Urgent processing&quot;,&quot;id&quot;:35436,&quot;raw_agent_label&quot;:&quot;Responding quickly&quot;,&quot;raw_description&quot;:&quot;Customer needs a response quickly&quot;,&quot;raw_end_user_description&quot;:&quot;Your ticket is being responded to&quot;,&quot;raw_end_user_label&quot;:&quot;Urgent processing&quot;,&quot;status_category&quot;:&quot;open&quot;,&quot;updated_at&quot;:&quot;2021-07-20T22:55:29.000Z&quot;}}