List Supported Actions for Macros

GET {{baseUrl}}/api/v2/macros/actions

Allowed For

  • Agents

HEADERS

KeyDatatypeRequiredDescription
Acceptstring

RESPONSES

status: OK

{"actions":[{"group":"ticket","operators":[{"title":"Is","value":"is"}],"output_key":null,"target":null,"title":"Set subject","title_for_field":"Set subject","value":"subject","values":{"list":[],"type":"text"}},{"group":"ticket","operators":[{"title":"Is","value":"is"}],"output_key":null,"target":null,"title":"Status","title_for_field":"Set subject","value":"subject","values":{"list":[{"enabled":true,"title":"Open","value":"open"},{"enabled":true,"title":"Pending","value":"pending"},{"enabled":true,"title":"Solved","value":"solved"}],"type":"list"}},{"field":"priority","group":"ticket","operators":[{"title":"Is","value":"is"}],"output_key":null,"title":"Priority","title_for_field":"Priority","value":"priority","values":{"list":[{"enabled":false,"title":"Low","value":"low"},{"enabled":true,"title":"Normal","value":"normal"},{"enabled":true,"title":"High","value":"high"},{"enabled":false,"title":"Urgent","value":"urgent"}],"type":"list"}}]}