List Macro Action Definitions
GET {{baseUrl}}/api/v2/macros/definitions
Returns the definitions of the actions a macro can perform. For example,
one action can set the status of a ticket. The definition of the action
includes a title (Status
), a type (list
), and possible values. For a
list of support actions, see Actions reference.
Allowed For
- Agents
HEADERS
| Key | Datatype | Required | Description |
|---|---|---|---|
Accept | string |
RESPONSES
status: OK
{"definitions":{"actions":[{"group":"ticket","nullable":false,"repeatable":false,"subject":"status","title":"Status","type":"list","values":[{"enabled":true,"title":"Open","value":"1"},{"enabled":true,"title":"Pending","value":"2"},{"enabled":true,"title":"Solved","value":"3"},{"enabled":true,"title":"Closed","value":"4"}]}]}}