Search Requests

GET {{baseUrl}}/api/v2/requests/search

Examples:

  • GET /api/v2/requests/search.json?query=printer
  • GET /api/v2/requests/search.json?query=printer&organization_id=1
  • GET /api/v2/requests/search.json?query=printer&cc_id=true
  • GET /api/v2/requests/search.json?query=printer&status=hold,open

Pagination

  • Offset pagination only

See Using Offset Pagination.

Results limit

The Search Requests endpoint returns up to 1,000 results per query, with a maximum of 100 results per page. See Pagination. If you request a page past the limit (page=11 at 100 results per page), a 422 Insufficient Resource Error is returned.

Allowed For

  • End Users

HEADERS

KeyDatatypeRequiredDescription
Acceptstring

RESPONSES

status: OK

{"requests":[{"custom_status_id":123,"description":"My printer is on fire!","id":33,"status":"open","subject":"Help!"},{"custom_status_id":234,"description":"I can't find my keys","id":34,"status":"closed","subject":"Help!"}]}