Create Or Update Organization

POST {{baseUrl}}/api/v2/organizations/create_or_update

Creates an organization if it doesn't already exist, or updates an existing organization identified by ID or external ID. Using this method means one less call to check if an organization exists before creating it.

Allowed For

  • Agents, with restrictions on certain actions

HEADERS

KeyDatatypeRequiredDescription
Acceptstring

RESPONSES

status: Created

{"organization":{"created_at":"2020-09-30T01:50:12Z","details":null,"domain_names":[],"external_id":null,"group_id":null,"id":23409462,"name":"My Organization","notes":null,"organization_fields":null,"shared_comments":false,"shared_tickets":false,"tags":[],"updated_at":"2020-09-30T01:50:12Z","url":"https://example.zendesk.com/api/v2/organizations/23409462.json"}}