Update Custom Role

PUT {{baseUrl}}/api/v2/custom_roles/:custom_role_id

Availability

  • Accounts on the Enterprise plan or above

Allowed Forx

  • Administrators

HEADERS

KeyDatatypeRequiredDescription
Acceptstring

RESPONSES

status: OK

{"custom_role":{"configuration":{"assign_tickets_to_any_group":false,"chat_access":true,"end_user_list_access":"full","end_user_profile_access":"readonly","explore_access":"edit","forum_access":"readonly","forum_access_restricted_content":false,"group_access":true,"light_agent":false,"macro_access":"full","manage_business_rules":true,"manage_contextual_workspaces":false,"manage_dynamic_content":false,"manage_extensions_and_channels":true,"manage_facebook":false,"manage_organization_fields":false,"manage_ticket_fields":false,"manage_ticket_forms":false,"manage_user_fields":false,"moderate_forums":false,"organization_editing":false,"organization_notes_editing":false,"report_access":"none","side_conversation_create":true,"ticket_access":"within-groups","ticket_comment_access":"none","ticket_deletion":false,"ticket_editing":true,"ticket_merge":false,"ticket_tag_editing":true,"twitter_search_access":true,"user_view_access":"readonly","view_access":"full","view_deleted_tickets":false,"voice_access":true,"voice_dashboard_access":false},"created_at":"2012-03-12T16:32:22Z","description":"sample description","id":10127,"name":"sample role","role_type":0,"team_member_count":10,"updated_at":"2012-03-12T16:32:22Z"}}