List Ticket Metric Events
GET {{baseUrl}}/api/v2/incremental/ticket_metric_events?start_time=<integer>
Returns ticket metric events that occurred on or after the start time.
Cursor pagination returns a maximum of 100 records per page. Events are listed in chronological order.
If the results are not paginated, events will be returned as a time-based incremental export.
See Time-based incremental exports.
Pagination
- Cursor pagination
- No pagination
See Pagination.
Allowed For
- Admins
Request Params
| Key | Datatype | Required | Description |
|---|---|---|---|
start_time | string | (Required) The Unix UTC epoch time of the oldest event you're interested in. Example: 1332034771. |
HEADERS
| Key | Datatype | Required | Description |
|---|---|---|---|
Accept | string |
RESPONSES
status: OK
{"count":3,"end_time":1603716792,"next_page":"https://company.zendesk.com/api/v2/incremental/ticket_metric_events.json?start_time=1603716792","ticket_metric_events":[{"id":926232157301,"instance_id":0,"metric":"agent_work_time","ticket_id":155,"time":"2020-10-26T12:53:12Z","type":"measure"},{"id":926232757371,"instance_id":1,"metric":"agent_work_time","ticket_id":155,"time":"2020-10-26T12:53:12Z","type":"activate"},{"id":926232927415,"instance_id":0,"metric":"pausable_update_time","ticket_id":155,"time":"2020-10-26T12:53:12Z","type":"measure"}]}