Autocomplete Problems
POST {{baseUrl}}/api/v2/problems/autocomplete?text=<string>
Returns tickets whose type is problem
and whose subject contains the string specified in the text
parameter.
You can specify the text
parameter in the request body rather than the query string. Example:
{"text": "fire"}
Allowed For
- Agents
Request Params
Key | Datatype | Required | Description |
---|---|---|---|
text | string | The text to search for |
Request Body
{"text"=>"<string>"}
HEADERS
Key | Datatype | Required | Description |
---|---|---|---|
Content-Type | string | ||
Accept | string |
RESPONSES
status: OK
{"tickets":[{"custom_status_id":123,"description":"The fire is very colorful.","id":33,"status":"open","subject":"My printer is on fire"},{"custom_status_id":231,"description":"The fire is very colorful as well!","id":34,"status":"pending","subject":"The printer is on fire over here too"}]}