Delete Ticket

DELETE {{baseUrl}}/api/v2/tickets/:ticket_id

Allowed For

• Admins
• Agents with permission to delete tickets

Agent delete permissions are set in Support. See Deleting tickets in the Support Help Center.

Ticket deletion rate limit

You can delete 400 tickets every 1 minute using this endpoint. The rate limiting mechanism behaves as described in Rate limits in the API introduction. Zendesk recommends that you obey the Retry-After header values. To delete many tickets, you may use Bulk Delete Tickets.