List Ticket Problems
GET {{baseUrl}}/api/v2/problems
The response is always ordered by updated_at
in descending order
Allowed For
- Agents
HEADERS
Key | Datatype | Required | Description |
---|---|---|---|
Accept | string |
RESPONSES
status: OK
{"tickets":[{"custom_status_id":123,"description":"The fire is very colorful.","id":33,"status":"open","subject":"My printer is on fire"},{"custom_status_id":231,"description":"The fire is very colorful as well!","id":34,"status":"pending","subject":"The printer is on fire over here too"}]}